Built on solid foundations
Seamless AI Connectivity
We design and build AI agents and automations for small and medium businesses, and sole traders — the kind of technology usually reserved for companies with an in-house IT team.
Custom-built assistants that handle enquiries, bookings, quotes, and routine questions — so nothing sits waiting in an inbox.
Clean, modern websites built to actually convert — the front door for your business, and often the first place your automations plug in.
We connect the tools you already use — invoicing, scheduling, CRM, email — so information moves between them without you touching it.
Enterprise-grade integration work, scaled to fit a business of any size, so your existing systems finally talk to each other.
We stay on as things evolve — refining automations, adding capability, and keeping everything running as your business grows.
Who we are
Integration AI was started by IT professionals with years of experience across enterprise systems and smaller, hands-on businesses. We've seen what large companies build for themselves internally — and we build the same calibre of tools for the businesses and trades that never normally get access to it.
No jargon, no bloated software licences, no year-long rollouts. Just AI agents and automations, built for how your business actually works.
What we do
Custom-built assistants that handle enquiries, bookings, quotes, and routine questions — so nothing sits waiting in an inbox.
Clean, modern websites built to actually convert — the front door for your business, and often the first place your automations plug in.
We connect the tools you already use — invoicing, scheduling, CRM, email — so information moves between them without you touching it.
Enterprise-grade integration work, scaled to fit a business of any size, so your existing systems finally talk to each other.
We stay on as things evolve — refining automations, adding capability, and keeping everything running as your business grows.
How we work
We learn how your business runs day to day, and where time is being lost.
We map out the agents and automations that will actually move the needle.
We build using current, proven AI tooling — nothing experimental, nothing fragile.
Everything connects into the systems and software you already use.
We stay close after launch, refining and extending as your needs change.
Testimonials
We're currently working with our first clients. Real feedback from real businesses will live here shortly — in the meantime, get in touch and be one of the first.
Common questions
An AI agent is software that can read a message, understand what's being asked, and carry out a task on its own — replying to a customer enquiry, checking availability, drafting a quote, or updating a record — instead of just answering a question and stopping there. Think of it as a member of staff for repetitive digital tasks, not a chatbot that only talks.
It varies with scope, but it's typically far less than hiring for the role, and there's no enterprise-style licence fee. Most small business projects are scoped as a one-off build, sometimes with a small ongoing support fee if we're maintaining and extending it. Get in touch with what you're trying to solve and we'll give you a straight answer, not a sales call.
No. We handle the build and the setup — you use the result the same way you already use email, WhatsApp, or your booking system. If anything needs your input day-to-day, we design it to be as simple as replying to a message.
Common ones we build: answering routine customer questions instantly, chasing and logging invoices, turning enquiries into calendar bookings, summarising documents or calls, and keeping two systems (like your CRM and your accounting software) in sync automatically. If it's repetitive and rule-based — or even judgement-based but consistent — it's usually automatable.
In most cases, yes. We integrate with the tools businesses already run on — email, calendars, invoicing platforms, CRMs, spreadsheets — rather than asking you to switch to something new. If we're not sure a specific tool can be connected, we'll tell you honestly before any work starts.
Tools like ChatGPT are general-purpose — you have to prompt them every time. What we build is wired directly into your business: it runs automatically, knows your specific processes and data, and doesn't need you to sit and type instructions each time. It's the difference between a tool and a system.
It can be, if it's set up properly — which is exactly why enterprise IT experience matters here. We design each automation around what data it actually needs to touch, and talk through data handling with you before anything goes live, rather than bolting on a generic AI tool and hoping for the best.
Get in touch
Whether you're a sole trader or run a growing team, we'll have an honest conversation about what AI can — and can't — do for your business.
enquiries@integrationai.co.uk